Support Services
Simple Software helps businesses implement, optimise, and support modern customer engagement, and marketing automation solutions
Why Partner With Simple Software
Simple Software support services are tailored to your unique business needs. We understand that every business operates differently and has different goals when using ActiveCampaign. That’s why we don’t take a one-size-fits-all approach.
Instead, we work as an extension of your team — building a long-term partnership where we become your trusted consultants and technical experts. By taking the time to understand your business, customer journey, internal processes, and marketing structure inside out, we’re able to provide support that goes beyond fixing issues.
From optimising your platform setup to designing smarter automations and improving workflows, we help ensure your ActiveCampaign environment is aligned to your business goals and built to scale with you.
Whether you need ongoing support, strategic guidance, troubleshooting, campaign execution, automation improvements, or advice on best practices, our team is here to help you get more value from your investment and turn your systems into a growth engine for your business.
ActiveCampaign Set up & Training
SET UP
A strong foundation is essential to getting the most from ActiveCampaign. We work with your team to configure your platform around the way your business operates, not generic templates.
From account structure and integrations to pipelines, customer journeys, automations, and reporting, every element is designed to support your goals. Our setup process ensures your systems are efficient, scalable, and built to deliver measurable outcomes from day one.
TRAINING
Technology only creates value when your team knows how to use it effectively. Our training is practical, tailored, and focused on building confidence across your organisation.
We guide your team through everyday platform management, campaign creation, automation management, reporting, and best practices. By aligning training to your processes and objectives, we ensure your team can work independently and maximise the value of your investment.
ActiveCampaign Ongoing Support & Optimisation
ONGOING SUPPORT
Our support goes beyond solving problems as they arise. We act as an extension of your team, providing ongoing access to experienced consultants who understand your business and your platform environment.
Whether you need troubleshooting, technical assistance, advice on new requirements, or guidance on improving performance, we provide responsive support that keeps your systems running smoothly and your teams operating efficiently.
ONGOING OPTIMISATION
As your business evolves, your systems should evolve with it. Our optimisation service focuses on continuously improving your ActiveCampaign setup to increase efficiency, strengthen customer journeys, and improve results over time.
We review workflows, automations, data structure, and performance to identify opportunities for improvement and ensure your platform continues to support growth, adaptability, and long-term business success.
How to Get Started
Let’s Get You Started
Step 1: Schedule a call
Click the button bellow to schedule a call.
Step 2: Introductory call
We’ll learn more about your business and recommend the best way forward.
Step 3: Free setup & training
When you’re ready to proceed, we’ll assist with setup and include a free 1-hour training session.
Step 4: Next steps
After your trial or onboarding period, we’ll review results and discuss the best ongoing solution for your business.