Freshservice

Modern Business Systems Built Around Real Operational Needs

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Solutions We Recommend & Support

At Simpol Software, we work with established SaaS platforms designed to help businesses improve customer support, sales management, internal operations, and marketing automation — simplifying workflows and accelerating business growth.

Each platform we work with is selected based on usability, scalability, and its ability to solve practical business problems through structured workflows and system visibility. The brands that we recommend are Freshdesk, Freshservice, HubSpot and ActiveCampaign. 

Let’s Get You Started:

  1. Click the relevant affiliate signup button
  2. Create your account or free trial
  3. Send proof of signup to simpol@simpolsoftware.com
  4. Our team will respond with a link to Schedule your free setup and introductory training session

Freshdesk Signup Link
Freshdservice Signup Link
HubSpot Signup Link
ActiveCampaign Signup Link

Freshservice

IT Service Management & Employee Support Software

Freshservice is an IT service management platform built to help businesses structure internal support operations, manage employee requests, and improve IT workflow visibility.

Trusted by organisations worldwide, the platform provides businesses with tools for ticketing, asset management, approvals, and service automation within a modern ITSM environment.

Freshservice exists to help teams move away from fragmented internal support processes toward more organised and scalable service operations.

Internal Helpdesk Management

Track and manage employee support requests through a centralised service desk.

Workflow Automation

Automate approvals, escalations, and repetitive service tasks.

Asset & Service Visibility

Maintain clearer oversight of devices, systems, and operational processes.

Service Catalog Management

Create structured service request categories for clearer internal support processes.

Incident & Problem Tracking

Improve issue resolution by identifying recurring operational and technical problems.

Self-Service Portals

Enable employees to submit requests, access resources, and track support progress independently.

Let’s Get You Started:

  1. Click the relevant affiliate signup button 
  2. Create your account or free trial
  3. Send proof of signup to simpol@simpolsoftware.com
  4. Our team will respond with a link to Schedule your free setup and introductory training session
Freshservice Sign Up Link

Our Promise

Why Simpol Software

Businesses choose Simpol Software because we focus on outcomes, not just setup.

  • Practical implementation across proven SaaS platforms
  • Flexible support model (from setup to L1–L3 assistance)
  • Cost-effective remote delivery structure
  • Clear communication and structured onboarding
  • Focus on long-term usability, not just deployment

How We Deliver Excellence

We take a collaborative approach to solving problems:

  • Understand your current systems and challenges
  • Identify gaps in structure, workflow, or adoption
  • Implement or optimise your software setup
  • Train your team for confident usage
  • Provide ongoing support where needed

We don’t just install tools—we help teams use them effectively.